Refund policy

At GameArab, we aim to provide high-quality digital products and a smooth purchasing experience.

Because our products are digital, refunds are generally not available after a product key or access details have been delivered.

A refund may be considered in the following cases:

A product key is invalid or does not work.

The delivered product is different from the product purchased.

A technical issue prevents the customer from using the product and we are unable to resolve the issue.

If you experience a problem with your order, please contact us before requesting a refund and provide your order number and details of the issue. We may request additional information to verify the problem.

If the issue is confirmed and we are unable to provide a suitable solution or replacement, the refund will be issued to the original payment method, subject to the applicable payment provider’s processing time and applicable consumer protection laws.